At Brismek Safety Technologies Pvt. Ltd., we ensure safe and timely delivery of all fire safety equipment and solutions. Please review our shipping and return terms below:
Service Areas
We deliver and provide installation services across Noida, Delhi, Ghaziabad, and other regions in India.
Shipping availability may vary depending on the type of product and service required.
Processing & Dispatch
Orders for fire safety equipment are typically processed within 2–5 business days after confirmation.
Customized solutions, bulk orders, and AMC-related installations may take longer based on project requirements.
Customers will be notified regarding estimated delivery timelines at the time of purchase or agreement.
Delivery Method
Products are shipped through trusted logistics partners or delivered directly by our service team.
For equipment requiring installation (e.g., fire hydrants, sprinklers, alarm systems), delivery will be accompanied by professional installation by our certified technicians.
Shipping Charges
Shipping charges may apply depending on the delivery location, order size, and product type.
Any applicable charges will be clearly communicated before order confirmation.
Order Tracking
Customers will receive updates via phone/email on the status of their order, dispatch, and expected delivery date.
At Brismek Safety Technologies Pvt. Ltd., customer satisfaction and safety are our top priorities. To ensure a smooth experience, our return and replacement policy is as follows:
Eligibility for Returns/Replacement
Only unused, unopened, and undamaged products in their original packaging are eligible for return or replacement.
Returns must be requested within 7 days of delivery.
Installed or custom-ordered systems (such as hydrant networks, sprinklers, alarm systems, and AMC services) are non-returnable.
Non-Returnable Items
Fire extinguishers once commissioned/used.
Customized safety systems or AMC service contracts.
Products damaged due to mishandling or improper use after delivery.
Replacement Process
In case of defective or damaged delivery, customers must notify us within 48 hours of receiving the product.
Upon inspection and verification, we will arrange for a replacement or repair at no additional cost.
Refunds
Refunds are applicable only if the product is returned in its original condition within the eligible timeframe.
Approved refunds will be processed within 7–10 business days to the original payment method.
How to Initiate a Return/Replacement
Contact our customer support team at [insert phone/email] with order details and reason for return.
Our support team will guide you through the process, including packaging and pickup instructions.
Brismek Safety Technologies Pvt. Ltd.
For queries regarding shipping, delivery, returns, or AMC-related services, please reach out to us:
📍 Fifth Floor, NPX Tower, Unit 150-151, Noida-Greater Noida Expressway, Sector 153, Noida, Uttar Pradesh 201310, India
📧 info@brismek.com
📞 +91 96673 76665