Privacy Policy

Brismek Safety Technologies Pvt. Ltd. ("Brismek", "we", "our", or "us") values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, and team.

Information We Collect

Personal Information: Name, email, phone, company, designation, billing/shipping address collected via forms, quotes, or service sign-ups.

Service Information: Records related to fire safety systems, Annual Maintenance Contracts (AMCs), inspections, and service history.

Website/Technical Data: IP address, device, browser, pages visited, and cookies used for functionality, analytics, and security.

How We Use Information

Deliver and manage fire safety solutions, installations, AMCs, and support.

Process inquiries, quotations, invoices, and customer communications.

Improve our services, infrastructure, and user experience.

Send service updates, safety alerts, and (with consent) promotional materials.

Meet legal, regulatory, or contractual obligations.

Data Protection & Security

We implement administrative, technical, and physical safeguards (role-based access, encryption in transit where applicable, audits, and secure storage) to protect your personal data against unauthorized access, alteration, or disclosure.

Sharing of Information

Trusted Partners/Vendors for equipment supply, installation, logistics, and support under confidentiality obligations.

Legal/Regulatory Authorities when required by law or to protect rights, safety, and property.

We do not sell your personal data.

Your Rights

Access, update, or correct your information.

Opt out of marketing communications at any time.

Request deletion of personal data, subject to statutory/contractual retention.

Cookies

Our website uses cookies to enable essential features, preferences, and analytics. You may disable cookies in your browser; some features may not function properly.

Data Retention

We retain data only as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce agreements.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.

Terms of Service

These Terms of Service ("Terms") govern your use of Brismek Safety Technologies Pvt. Ltd.'s website, products, and services, including Annual Maintenance Contracts (AMCs). By accessing or using our services, you agree to these Terms.

Services

We provide comprehensive fire safety solutions including supply, installation, inspection, testing, commissioning, and AMC services for extinguishers, hydrant systems, sprinklers, fire alarms, and gas leak detection units. Services are delivered in compliance with applicable national and international standards.

Client Responsibilities

Provide accurate information for inquiries, quotations, AMCs, and service requests.

Ensure safe and timely access to premises/equipment during scheduled visits.

Follow safety advisories and usage guidelines provided by Brismek.

Annual Maintenance Contracts (AMCs)

AMC scope, frequency, SLAs, and pricing are defined in the specific contract/quotation.

Emergency call-outs or services beyond scope may be chargeable.

Timely renewal is necessary to avoid service interruption.

Equipment & Warranty

Equipment is covered by manufacturer warranties subject to their terms.

Warranty is void in cases of misuse, negligence, unauthorized modifications, or damage by third parties.

Payments & Billing

Payments are due as per quotation, invoice, or AMC contract terms.

Delays may attract late fees, interest, and/or suspension of services.

Limitation of Liability

To the maximum extent permitted by law, Brismek is not liable for indirect, incidental, special, or consequential damages.

While we follow best practices, complete elimination of fire risk cannot be guaranteed.

Intellectual Property

All content, trademarks, logos, documentation, and materials on our website and communications are the property of Brismek or its licensors. Unauthorized reproduction, distribution, or modification is prohibited.

Termination

We may suspend or terminate access to services in case of misuse, non-payment, fraud, security risks, or breach of these Terms.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Courts at Noida, Uttar Pradesh shall have exclusive jurisdiction over disputes. Parties will endeavor to resolve disputes amicably before litigation.

Changes to Terms

We may revise these Terms periodically. Continued use after changes constitutes acceptance of the updated Terms.

Contact Us

Brismek Safety Technologies Pvt. Ltd.

For queries regarding shipping, delivery, returns, or AMC-related services, please reach out to us:

Fifth Floor, NPX Tower, Unit 150-151, Noida-Greater Noida Expressway, Sector 153, Noida, Uttar Pradesh 201310, India

📧 info@brismek.com

📞 +91 96673 76665